Customers of the Villar-owned PrimeWater have taken to social media to express their complaints about the water utility company. Among their concerns include the lack of water supply, frequent service interruptions, and poor customer service.
Recently, a certain Nash Nacion posted on X the following statement: “Eto namang si Camille Villar: Aayusin daw ang buhay ng mga Pilipino. Teh, ayusin mo muna PrimeWater. Kaloka.” Nacion was referring to the campaign slogan of senatorial candidate Camille Villar whose brother Manuel Paolo owns PrimeWater.
Nacion’s post ignited a series of online complaints from PrimeWater customers in Tarlac, Camarines Norte, Cavite, Laguna, and Bulacan, who disclosed how the company fails to provide steady and clean water supply.
“Hanggang kelan magbubulag-bulagan ang karamihan sa totoong nangyayari dito sa SJDM. Pinapaasa lang tayo sa wala. Dati naniniwala pa ko na ginagawan ng solusyon ang problema sa Primewater, pero ngayon lalo at kapartido pa nila si Camille Villar mukhang imposible na. Bago namin ang iboto baka sakaling may mabago,” said a consumer from San Jose del Monte, Bulacan.
“Umamin kayo PrimeWater Silang, kaya ba ayaw nyong aksyunan ang matinong pag papatubig kasi gagamitin ni Camille Villar ang pondo para sa pangangampanya?! Asa kayo na makakakuha ng boto yang si Camille Villar sa mga customers nyo! To all Prime Water customers: NO TO CAMILLE VILLAR tayo ha!” another consumer from Cavite added.
Several consumers noted that the services of their water districts were more reliable before PrimeWater took over. In several areas, residents complained of having no water for days or even weeks, with no clear explanation or solution from the company.
“Pakiaksyunan niyo nmn po problem sa tubig dito sa Tarlac. Antagal po umaksyon sa TCWD PrimeWater Tarlac City. Pahirap tapos wala man lang kahit anong solusyon. Mahigit isang linggo na kaming walang tubig sa San Vicente Ramos Street,” a resident posted.
The local governments of Bacolod City and San Pedro, Laguna, are said to be considering terminating their joint venture agreements with PrimeWater due to the company’s failure to address the water needs of their citizens.
Other local government units are also expected to review their agreements with PrimeWater after the net income of their water districts declined significantly since they allowed the company to take over their respective operations.
