On March 16, Home Credit Philippines Chief Marketing Officer Shiela Paul highlighted their anti-fraud and anti-scam programs for their customers.
At the media event for Home Credit Philippine’s Road to 10, Paul cited their financing company’s efforts to combat fraud and scams.
According to Home Credit Philippines Chief Marketing Officer Shiela Paul, they are aware of how scams have grown in recent years. Therefore, they have a strong anti-fraud program to identify it within their own customer base, as well as a massive information campaign so the customers will receive push notifications, emails, and, of course, the [wide] reach of social media. This is to also educate their customers on how to avoid scams and fraud.
Home Credit Philippines Director and Treasurer Zdenek Hankovsky also emphasized their focus on creating features for theft and stolen items.
Hankovsky said, ” The main focus here is to make sure that potential theft is real …so we really need to make sure that we can have proper claims and processes. So we are working on it, but it’s not something we have now.”
As for their celebration, Home Credit Philippines (HCPH) kicks off its 10th anniversary by providing Filipinos more access to credit and reaching 10 million customers by 2023.
Home Credit marks its decade-long service in the country this October by continuously and progressively expanding its operations and providing customers with more products and service offerings suited to their needs and lifestyles.
HCPH ended 2022 strong, with a customer base of 9.3 million and more affordable services for Filipinos.
Home Credit Philippines is a financing company duly licensed and supervised by the Securities and Exchange Commission (SEC) and the Bangko Sentral ng Pilipinas (BSP).
Visit HCPH’s official website via www.homecredit.ph and follow them on Facebook, Instagram, and TikTok accounts for the latest news. Customers can also download the My Home Credit App on Google Play to catch the latest promos and see what’s new in the Marketplace.
