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All PSBank branches closed on New Year’s Day

Lion's DenBy No Comments2 Mins Read
  • All PSBank branches will be closed on January 1, 2018, New Year’s Day.
  • For inquiries or concerns, call the 24/7 Customer Experience Hotline at (02) 845-8888 or email at customerexperience@psbank.com.ph.

Meanwhile, all our 613 ATMs will be online and PSBank Mobile and PSBank Online (Internet banking) facilities will be available for your banking needs.

Further, please take note of the following:

Payroll
  • All payroll crediting on Jan. 1 will proceed.
Automatic Debit Agreement
  • For bills payments, accounts with due date on Jan. 1 will proceed.
  • For PSBank loans, payments will be value dated on its original due date and accounts will be debited on Jan. 2. 
  • Accounts not debited on Jan. 1 due to insufficient funds should be funded by Jan. 2 to avoid penalties.
Check clearing and settlement
  • Clearing will be suspended on Jan. 1 and 2 (special non-working holiday for government employees). Checks received after cut-off time on Dec. 29 and checks received on Jan. 2 will be processed on Jan. 3.
  • No penalties will be charged for checks dated Jan. 1 and 2, intended for PSBank loan payments.
Time deposits
  • Maturities on Jan. 1 will be processed on Jan. 2.

For inquiries or concerns, call our 24/7 Customer Experience Hotline at (02) 845-8888 or email us at customerexperience@psbank.com.ph.  You can also reach us via the PSBank LiveChat by visiting www.psbank.com.ph.

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